FREQUENTLY ASKED QUESTIONS
Q: WHAT TYPE OF RESORT IS TEMPTATION RESORT & SPA?
Q: ARE THE POOLS TOPLESS?
Q: IS NUDITY PERMITTED?
Q: IS THE RESORT COUPLES ONLY?
Q: ARE DRINKS INCLUDED ONLY WITH MEALS?
Q: WHAT BRANDS OF DRINKS ARE INCLUDED?
Q: HOW IS THE FOOD?
Q: IS THE FOOD AT THE SNACKS BARS INCLUDED?
Q: ARE DRESS CODES IN PLACE FOR THE SPECIALTY RESTAURANTS?
Q: HOW YOU CAN ENJOY AND RESERVE OUR SPECIALTY RESTAURANT?
Q: DOES THE HOTEL HAVE ROOM SERVICE?
Q: DOES THE RESORT HAVE LAUNDRY SERVICE?
Q: IS THERE INTERNET SERVICE AVAILABLE FOR GUESTS?
Q: IS THERE A SPA OR HEALTH CLUB?
Q: ARE THERE A SMOKING ROOMS AND HOTEL AREAS?
Q: IS THERE ANY COMPLIMENTARY TRASPORTATION AT THE HOTELS?
Q: IMPORTANT INFORMATION TO KNOW?
Q: IS AIRPORT TRANSFER SERVICE PROVIDED?

A: WHAT TYPE OF RESORT IS TEMPTATION RESORT & SPA?
It is a resort for adults 21 years of age or older looking for a fun-filled vacation. It is not a mega resort, which is a big plus. Guests can participate in active entertainment if desired or just relax and soak up the sun, while they enjoy this All-Inclusive experience.

A: ARE THE POOLS TOPLESS?
YES. If you choose, we have three swimming pools and they are top-optional.

A: IS NUDITY PERMITED?
NO. The main pools are top-optional only.

A:IS THE RESORT COUPLES ONLY?
NO. Both singles and couples will enjoy the adult only cancun vacation experience.

A: ARE DRINKS INCLUDED ONLY WITH MEALS?
YES. We are completely All-Inclusive which means all beverages, cocktails and refreshments are included.
Bar service is available from 10:00 am until 1:00 am.
After 1:00 am we offer non-alcoholic beverages for the remainder of the morning.

A: WHAT BRANDS OF DRINKS ARE INCLUDED?
We offer a variety of domestic brand alcoholic beverages, and we utilize Dos Equis Lager as our house beer.

A: HOW IS THE FOOD?
There are a wide variety of food selections to please everyone`s taste. You have 5 different restaurants to choose from.

A: IS THE FOOD AT THE SNACK BARS INCLUDED?
YES. All meals and snacks are part of your All-Inclusive package, and believe me the food is great.

A: ARE DRESS CODES IN PLACE FOR THE SPECIALTY RESTAURANTS?
The dress code of the specialty restaurants is casual but a bit more elegant. No sport sandals, t-shirts without sleeves or pool shorts allowed.

A: HOW YOU CAN ENJOY AND RESERVE OUR SPECIALITY RESTAURANT?
Reservations can be made from 08:00 am to 11:00 am daily. Upon Check in you will receive coupons for the Restaurants a la carte as Follow:
--For 3 or 4 Nights Stay = 1 Coupon
--For 5 or 6 Nights stay = 2 Coupons
--For 7 or 9 Nights Stay= 3 Coupons.
--For 10 or 11 Nights Stay= 4 Coupons.
--For 12 or 13 Nights Stay= 5 Coupons.
--For 14 Nights Stay= 6 Coupons.
This will enable and equal opportunity for all and allow us to provide a high quality Services. Reservations are taken on a daily basis at the Il`piacere Restaurant. Thank you for your cooperation and understanding in this matter.

A: DOES THE HOTEL HAVE ROOM SERVICE?
YES. We offer room service for continental breakfast. Fill in the request form and hang on your door before 2:00 am.

A: DOES THE RESORT HAVE LAUNDRY SERVICE?
YES. We offer this service to our guests at an additional cost.

A: IS THERE INTERNET SERVICE AVAILABLE FOR GUESTS?
YES. Most definitely! We do offer this service to our guests at an additional cost. We have computers located in the lobby area.

A: IS THERE A SPA OR HEALTH CLUB?
YES. There is a two-floor facility. On the ground floor you can enjoy your favorite spa treatment at an extra cost. On the upper floor you can work out in the gym.

A: ARE THERE A SMOKING ROOMS AND HOTEL AREAS?
YES. The Resort has Smoking and Non-Smoking rooms available on request, just as specific areas in our restaurants, nevertheless public areas and bars are available for Smokers.

A: IS THERE ANY COMPLIMENTARY TRASPORTATION AT THE HOTELS?
No

A: IMPORTANT INFORMATION TO KNOW?
*Check-In Time: 03:00 pm
*Check-Out Time: 12:00 Pm
*Bracelets: Its usage is mandatory in case of damage, show up to the front desk for replacement. In case of loss there is a charge of $50.00 USD.
*Safety Deposit Box: The is not responsible for valuables left outside of the box. Digital boxes are available in all rooms, request the service at the Front Desk. Daily Fee of $3.00 USD.
*Phone Calls: To make phone call to a 1-800 numbers or calling card from the rooms, there is an extra charge of $50.00 Pesos for the connection plus the phone call.
*Visitors: The access to the hotel is restricted to our registered guest only, if you wish to invite someone to the hotel you must purchase a Day or Night Pass at the Front Desk.
--Day pass from: 12:00 pm to 01:00 am $75.00 USD.
--Night pass from: 01:00 pm to 12:00 pm $90.00 USD
*Towel Cards: Beach towel service is From 8.30 am to 5:00 Pm. The charge for lost towel or towel card is $25.00 USD. Your Towel card will be requested Upon CHECK OUT.

A: IS AIRPORT TRANSFER SERVICE PROVIDED?
Private, round-trip transportation to and from Cancun INTERNATIONAL AIRPORT at an extra cost is available with TRANSBEACH which is the official transfer company for Temptation Resorts.